Friday, May 2, 2014


By James Mendez
University of North Texas
Mayborn School of Journalism



Over this past semester I have blogged about PR cases where fantastic decisions were made, such as how the “Justin Bieber baby momma” case was handled by Mattherw Hiltzik of Hiltzik Strategies. I have also discussed PR cases where terrible decisions were made like in the Carnival Triumph case where Carnival allowed a ship that was unsafe to set sail, leave port.  I have also discussed a few instances where celebrities have made statements that have gotten them into some trouble, and I would like to discuss one more.

Photo Via Mashable

Recently billionaire and owner of the Los Angeles Clippers, Donald Sterling, made some very “off color” remarks that have gotten him into some VERY hot water (I would say boiling).

Donald Tokowitz, who is now known as Donald Sterling, is the son of Jewish immigrants who fled Eastern Europe. In 1936 Sterling’s parents moved to Los Angeles where he attended Theodore Roosevelt High Schoodl. Sterling began his way to the top of the Forbes list as a divorce lawyer. He then went on to become a real estate mogul and eventually the owner of the Los Angeles Clippers in 1981.

When Sterling first purchased the struggling Clippers team, he paid a mere $12 million, a very modest price when you consider that the franchise is now worth over $575 million (or was). Sterling himself is worth an estimated $1.9 billion with a B, and is ranked as the 974th richest person in the world according to Forbes.

Photo Via Sports Grid.com

The thing that makes this unique, in my opinion, is that the remarks were made in private, apparently between Sterling and his girlfriend V. Stiviano. Should the NBA be allowed to ban Sterling for life based on “racist” comments made in a private phone conversation?

I will admit that what Sterling said was unacceptable, but they are his personal opinions. He didn’t make these comments in a public place or in an interview; he said them in a private phone conversation.

While I agree that what he said is disgusting, I think the nba over reacted. I think they should have fined him more money, but allowed him to decide rather to leave the NBA or not. The repercussions from his comments are enough already without a lifetime ban from an organization he has been involved with for over 30 years.


Wednesday, April 30, 2014

Ohhh Ethics

By James Mendez
University of North Texas
Mayborn School of Journalism


Over the last semester I have learned a lot about ethics. We have looked at cases where ethical decisions have been made and cases where unethical decisions have been made. We have looked at different codes of ethics and what role they play in professional public relations as well as different ethical theories.

My favorite part of the my journalism 4470 ethics class was looking at different case studies and evaluating if the decisions made were ethical or unethical. Most recently my group and I looked at the Duck Dynasty PR debacle that occurred late in 2013.

Photo Via GQ
Phil Robertson, the patriarch of the “Duck Dynasty” family, got into some hot water after he made some, what some call offensive, remarks about homosexuals and growing up during the Jim Crow era.

Now, what is interesting to me about this case is that I believe that Phil Robertson was making an ethical decision when he made those comments. Phil Robertson and his family are strong and devote Christians. They pray often and take the word of the Lord very seriously.

I do not think that a person, no matter who they are, should have to compromise that they truly are. Yes, Phil Robertson has a contract with A&E, but it is his first amendment right to speak his mind.

Should Phil have made those comments during a GQ interview? Probably not, however I also believe that Phil’s comments have been misinterpreted by a lot of people. The majority of the offended seem to think that Phil somehow compared homosexuality with bestiality when, in my opinion, he merely made the statement that both are sinful in nature, and that all sin puts us farther away from Christ.

Moving on to A&E. From a PR perspective, I think they failed miserably. As soon as A&E started receiving backlash from the NAACP and GLAAD, they put Phil on hiatus from the show. They put out a statement claiming that the remarks made by Phil in that interview were his own and did not reflect the views of A&E.

While I do agree with their decision to put out the statement, I do not agree with their decision to suspend Phil, one of the main characters in the most watched TV show of all time (that has also made you millions and millions of dollars). I think that making the statement that Phil’s views are Phil’s views, not ours, but we respect his opinions and his right to express those opinions. Period. End of conversation.

Instead, when they felt a little bit of pressure from the NAACP and GLAAD, A&E caved in. After suspending Phil, A&E then began to get backlash from all the loyal Duck Dynasty fans. After a petition with over 200,000 signatures on it reached A&E demanding Phil be reinstated, A&E changed their mind and put Phil back on the show.

If I were A&E, I would have stuck by my number one moneymaker from the beginning. Things blow over, more important events occur and people forget.

Over the last semester I would have to say that my biggest ah hah moment was every time we looked at a case where a clearly unethical decision was made. For example, in the Carnival Triumph case, Carnival totally knew that the Triumph was NOT ready to set sail, yet let it take off with over 3,000 passengers anyway. They willingly put all those people in severe danger in order to make money. That is unethical.

Photo Via Greatwire

I know that this sounds cliché, but I am going to have to say that everything I learned in this class is applicable in the “real” world. We are faced with ethical decisions every day and I like to give humanity the benefit of the doubt when I say that I think everyone knows what the right decision is to make in those situations.

When faced with an ethical decision, I personally like to ask myself a simple question. Is it worth it? If and when I get caught making this unethical decision can I live with the consequences? While I will admit that I, like everyone, have made some unethical decisions in my life, I think that my question test works 98% of the time.


Friday, April 18, 2014

Justin Bieber PR Strategy

By James Mendez
University of North Texas
Mayborn School of Journalism

Last week I blogged about a PR disaster that probably could have been avoided had the right PR decisions been made. This week I am going to discuss a PR disaster that was avoided with some savvy PR strategies.

Everyone is familiar with Justin Bieber. He has made headlines more recently for reckless driving (most likely under the influence), vandalism (egging his neighbors house), and assault (on the paparazzi). While the majority of these more recent antics have not been handled well from a PR perspective, we can find one if we go back to 2011.


Photo Via Before It's News.
In late 2011, Mariah Yeater filed a paternity suit against Bieber, claiming that he was the father of her son. According to an MTV News article, Yeater claimed that she and the pop star had sex backstage on October 25, 2010 after one of his concerts at the Staples Center. Yeater even went as far as filling out a hand-signed affidavit claiming that they did really have intercourse.

While this, true or untrue, could have been a major blow to Bieber’s career, it was handled well by one of the best. If Justin Bieber has made one good decision in his life, it was hiring Mattherw Hiltzik of Hiltzik Strategies. Hiltzik, a PR strategist, has worked with many prominent celebrities from Katie Curic to Alec Baldwin and was able to save Bieber a major headache.

Hiltzik instructed Bieber to go on the “Today” show and completely deny the allegations being made by Yeater. Bieber explained on November 4, 2011 that, “I’d just like to say basically that none of those allegations are true.” He went on to tell Matt Lauer that, “it’s crazy that some people want to make up some false allegations, but to set the record straight, none of it is true. Never met the woman.”


Hiltzik took it a step further by filing a countersuit against Yeater. Bieber then took a paternity test, proving that he was in fact not the father of her child. Yeater eventually dropped her case and the story blew over.

By acting quickly, Bieber and Hiltzik were able to avoid a major PR disaster. My only question is, where is Mr. Hiltzik now? Bieber surely does need him.